Knowledge Management in the Cloud
Every time someone wants to add business process documentation such as a new procedure, a sentence to an existing procedure, or a new form; ask the following questions.
Business Process Documentation Need
Every time someone wants to add business process documentation such as a new procedure, a sentence to an existing procedure, or a new form; ask the following questions.
Business Process Documentation Resistance
Even with continuous communication with your employees (as discussed in the blog titled Business Process Documentation Strategy Buy-In, occasional resistance to your business process documentation strategy is unavoidable. In the rush to complete the documentation, you might be blind to employee reactions. This post lists some potential trouble spots (resistance factors) and provides questions you …
Business Process Documentation Strategy Buy-In
No matter how well a company’s procedures and processes are researched and written, revised, and implemented; there is always resistance if employee input to the documentation process is not evident.
Continuous Process Improvement
Continuous process improvement is a major contributor to maintaining competitive advantage as you strive to have your business recognized as an industry and marketplace leader.
Cost of Poorly Written Documentation
The goal behind clearly written documentation is to provide information, so your customers (employees in this instance) quickly understand what they are to do to complete a task.
Knowledge Management to the Cloud
Other than reducing cost, why are organizations moving their knowledge management (KM) process to the cloud?
Knowledge Management Efficiency
Knowledge management (KM) creates, uses, shares, and maintains information and content. Does this apply to knowledge management efficiency?
Machine Learning & Artificial Intelligence
How might putting artificial intelligence (AI) and machine learning (ML) into practical use for knowledge management (KM) transform organizational efficiency and competitiveness?
Strategy for Knowledge Management
What are some best practices small and midsized manufacturing firms should consider when designing effective knowledge management (KM) strategies?