CASE STUDIES
Case studies highlighting work with clients to implement programs/systems/processes
for capturing and managing their content and information (knowledge)
Document Management System
BDT helped a medical practice management company implement a document management system to organize and manage business operations content.
The per quarter results averaged out to:
- Lost productivity time reduced by 8-11%
- Employee engagement increased by 7%
- Lost productivity costs reduced by 12%
Caregiver Onboarding System
BDT helped a home healthcare organization create a system for quickly onboarding qualified healthcare professionals.
The system resulted in:
- Recruiting the appropriate personnel for each case
- Taking over case management quickly, which allowed patients' release to go home faster
- Giving patients the care as outlined by the primary healthcare providers
- Improving compliance with state healthcare and hiring regulations
Patient Education System for Sharing Educational Material
BDT helped a pain management medical practice implement a knowledge-sharing process to assist patients with improving their healthcare outcomes.
The process resulted in:
- Measurable demonstration of patient understanding of care and treatment
- 3%-7% improvement in patient health outcomes
- Compliance with following healthcare accreditation requirements regarding patient education
Vehicle Information Tracking System
BDT created a tracking system to enable a towing service to easily record and access towed and stored vehicles’ information.
The more efficient process resulted in:
- Dramatic reduction of errors by at least 50% in keeping a vehicle's information straight
- Increased ability by 25% to bid and win other towing and storage contracts
Printing Pricing System
BDT designed a three-stage automated system to ensure accurate printing service estimates for customers.
The improved pricing system resulted in:
- Reduced labor costs and response turnaround time from five business days to one business day or less.
- Increased competitive edge internally and externally due to rapid turnaround.
- Supplied consistent pricing based on accepted cost accounting guidelines.