CASE STUDY: PATIENT EDUCATION SYSTEM FOR SHARING EDUCATIONAL MATERIAL

doctor talking to patient

Summary

BDT helped a pain management medical practice implement a knowledge-sharing process to assist patients with improving their healthcare outcomes.

The process resulted in:

  • Measurable demonstration of patient understanding of care and treatment
  • 3%-7% improvement in patient health outcomes
  • Compliance with following healthcare accreditation requirements regarding patient education

Introduction

A pain management medical practice wanted to meet healthcare accreditation requirements by supplying educational material to its patients to help them improve their own healthcare outcomes.

The Issue

The practice needed to develop a process to help its healthcare providers share healthcare knowledge with patients by distributing educational material, regardless of diagnosis or treatment prescribed.

The practice manager brought in Bell Design Technologies, Inc. (BDT) to offer a solution for sharing educational materials with patients. 

The Solution

BDT created a systematic approach (Patient Education System) which not only enhanced the practice’s ability to share health-related knowledge with patients but also enabled the practice to comply effectively with healthcare accreditation requirements.

In addition, BDT worked with instructional design and graphic design specialists to create the Patient Education System in two phases. The first phase was a printed version of patient education material. The second phase was a web-based interactive system of the material. 

During both phases, the practice’s healthcare providers evaluated patient learning to determine the effectiveness of teaching and sharing the educational material. The evaluation was done through patients demonstrating the learned concepts or verbalizing their understanding of what they learned.

The Result

The Patient Education System helped the medical practice with:

  • Measurable demonstration of patient understanding of care and treatment
  • Patient health outcomes improvement of 3%-7%
  • Compliance with following healthcare accreditation requirements regarding patient education
  • Its commitment to patients taking an active part in their care and treatment
  • Its differentiation from other medical practices regarding the willingness to share educational material
  • Its goal of accepting new patients
Scroll to Top